Privacy Policy
Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Notice (hereinafter: Notice) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: Services).
What data do we collect?
When you use our Services, we may collect the following information relating to you:
- Contact information: name and surname, email address, phone number, address;
- Usage information: information about how you use our Services, including time, duration, and manner of use;
- Technical information: IP address, browser type, browser version, our cookies used to improve user experience;
- Data you enter in the contact web form, including the email address you enter to receive a response to your inquiry;
- Other data you voluntarily provide to us.
- Delivery information such as delivery address
Purposes for which we use your data
We use your personal data for the following purposes:
- Providing, improving, and personalizing our Services,
- Communicating with you, including responding to your inquiries,
- Marketing purposes, with your prior consent,
- Compliance with legal obligations,
- State specific purposes for which the particular website owner uses visitor data
Who is responsible for processing my data?
The website owner (name, physical address) is, as the data controller in accordance with the General Data Protection Regulation (hereinafter: GDPR), responsible for processing data relating to you.
To whom is my data forwarded?
Data relating to you may be forwarded to our partners and subcontractors as so-called data processors in accordance with Art. 28 GDPR if we engage them for specific tasks that involve personal data processing. For example, we use WIX.com LTD (hereinafter: WIX) as our website service provider. All information about personal data processing by WIX can be found in their privacy notice at https://www.wix.com/about/privacy. We note that in these cases, as the data controller, we remain responsible for processing your data.
In addition, we may forward data to our partners who provide you with services independently, regardless of your relationship with us. For example, if you order services from our partners through us, or give us consent to share your data with partners, or we include partners in processing based on a legal basis.
Finally, we may forward data to state authorities if required by legal obligations.
Is my data subject to automated processing?
We do not use data relating to you for processing involving automated decision-making.
How long do we keep your personal data?
We keep your personal data for as long as necessary to fulfill the purpose for which it was collected.
For example, we keep email address data for sending newsletters only while you are subscribed to receive our newsletter.
Where is my personal data processed?
We primarily process your data in the Republic of Croatia and in other countries of the European Union or the European Economic Area (EEA).
Only exceptionally do we transfer your data to so-called third countries, and in that case, we ensure adequate personal data protection measures, for example by using the European Commission's Standard Contractual Clauses, or we transfer data to countries for which the European Commission has determined by special decision that they provide an adequate level of personal data protection.
Your rights regarding your data
In accordance with GDPR, you have the following rights:
- Right of access: you can request information on whether data relating to you is being processed, categories of personal data being processed, purposes of processing, potential recipients of your data, and the time for which the data is stored (Article 15 GDPR);
- Right to rectification: you can request correction of inaccurate personal data or completion of incomplete data (Article 16 GDPR);
- Right to erasure: you can request deletion of your personal data in accordance with the provisions of Article 17 GDPR;
- Right to restriction of processing: you can request restriction of processing of your personal data in accordance with Article 18 GDPR;
- Right to object: you can object to the processing of your personal data based on legitimate interest regarding specific data processing relating to you (Article 21(1) GDPR);
- Right to data portability: you can request that personal data relating to you, which you have provided to us in a structured, commonly used and machine-readable format, be transferred to another service provider (Article 20 GDPR);
- You have the right to withdraw consent you have given us at any time, and your data processed based on that consent will no longer be used.
To exercise your rights, you can contact us at [transtergotransfer@gmail.com].
In any case, you have the right to file a complaint with the supervisory authority - the Personal Data
Protection Agency.
Cookies and tracking technologies
We use cookies and similar technologies to improve your user experience and analyze the use of our Services. You can control the use of cookies through your browser settings.
More detailed information about the cookies we use and the purposes for which we use them can be found on the Cookie Policy page.
Data security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, modification, disclosure, or destruction.
Updating the Privacy Policy
This Privacy Policy may be updated periodically. You will be notified of any changes through our website.
Contact information
For any questions regarding the collection and processing of personal data relating to you or regarding this Notice, you can contact us at [transtergotransfer@gmail.com].